Privacy Policy

1. Introduction

At Clipperia ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video clipping service.

By using Clipperia, you agree to the collection and use of information in accordance with this policy. If you have any questions, please contact us at privacy@clipperia.app.

2. Information We Collect

We collect several types of information to provide and improve our service:

Account Information

• Email address
• Name (if provided)
• Profile picture (if using social login)
• Account preferences and settings

Usage Data

• Video URLs submitted for processing
• Clip generation preferences (time ranges, formats)
• Feature usage patterns
• Credit purchase and usage history

Technical Data

• IP address
• Browser type and version
• Device information
• Operating system
• Access times and dates

Payment Information

Payment processing is handled by third-party providers (such as Stripe). We do not store your full credit card numbers or payment credentials on our servers.

Video Content

Videos you submit are processed temporarily on our servers for analysis and clip generation. We do not permanently store your videos — they are automatically deleted after processing is complete or within 72 hours, whichever comes first.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our video clipping service
• Process your videos and generate clips as requested
• Send real-time notifications about job status
• Process payments and manage your credit balance
• Communicate with you about service updates and support
• Improve our AI models and service quality
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Storage and Security

Your data is stored on secure, encrypted servers. We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmission
• Encrypted database storage
• Regular security audits and updates
• Access controls and authentication
• Secure cloud infrastructure

Video files are stored temporarily only for the duration needed to process your request. Generated clips are available for download for a limited time before being automatically deleted.

5. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate (payment processors, cloud hosting, analytics)
• AI Processing: Video content may be sent to AI providers (such as Google Gemini) for analysis, subject to their privacy policies
• Legal Compliance: When required by law, legal process, or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Deletion: Request deletion of your account and associated data
• Export: Export your data in a portable format
• Correction: Update or correct inaccurate information
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@clipperia.app.

7. Cookies and Tracking

We use cookies for:

• Essential Cookies: Required for authentication and core functionality
• Analytics: We use privacy-focused analytics (Plausible) that do not track individual users or use cookies for advertising

You can control cookies through your browser settings, though some features may not function properly without essential cookies.

8. Children's Privacy

Clipperia is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also send an email notification.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@clipperia.app